Privacy Notice

Last updated: May 22, 2024

Data Controller

LFACT S. de R.L. de C.V. ("Handy") is a Mexican Limited Liability Company with Variable Capital, located at Paseo de los Virreyes #45, 4th Floor, Office 109, The Landmark Guadalajara, Col. Puerta de Hierro, Zapopan, Jalisco, C.P. 45116, Mexico.

The individual responsible for the use and protection of your personal data within our organization is Mr. Gabriel Arturo Reyes Barredo, who can be contacted at: hola@handy.la.

This privacy notice is part of our website: https://www.handy.la

Company Overview

LFACT S. de R.L. de C.V. is a Mexican company providing technological and logistical support to various industries. Handy is its most recent project, designed to transform the market by helping our clients maximize the value of data and reports generated from each sale or product handling interaction.

Personal Data:

Handy collects and updates your personal data through our registration and support platform for the following purposes:

  • To provide a wide range of reports and insights about field operations performed by employees.
  • Additionally, with your consent, we may use your personal information to keep you informed about updates and new features offered by Handy.

Our goal is to facilitate logistics through modern technology, focusing on solutions that are scientific, cultural, social, and economic in nature.

We collect information from our website and mobile app. Any personal information voluntarily provided—during profile creation, registration on our site, or contact form submissions—is protected under strict confidentiality and privacy standards.

If you do not wish to receive updates related to logistics technology, you may unsubscribe using the link provided in our emails. Once unsubscribed, your information will be deleted from our database, and you will receive confirmation.

Consent to data usage is obtained at the time of user registration, where the user is informed that their data may be used for invitations to other events. Users registered by third parties or automatically will receive an email requesting their consent. Alternatively, you may request data deletion by contacting https://www.handy.la

Please note that denying the use of your personal data may prevent us from providing you with our products or services, as such data is necessary for our platform to function properly.

We collect the following personal data:

  • Full name
  • Tax ID (RFC)
  • Date of birth
  • Gender
  • Address
  • Email address
  • Landline and mobile phone numbers
  • Education level

Collected information is exclusively used by Locus to create a community focused on industry development and growth.

Data Security

Once received, your information is stored on a secure server protected by a firewall. While Handy makes every effort to safeguard your data with up-to-date technology, no Internet transmission can be guaranteed as 100% secure. Therefore, you share information at your own risk. Once data is received, we take all necessary measures to protect it within our systems.

ARCO Rights (Access, Rectification, Cancellation, and Objection)

You have the right to:

  • Access your personal data held by Handy,
  • Rectify it if it is outdated, inaccurate, or incomplete,
  • Cancel it when it is no longer used in accordance with legal principles,
  • Object to its use for specific purposes.

These are known as your ARCO rights.

To exercise these rights, submit your request via email to: hola@handy.la.

For procedures and requirements, contact us at +52 33 5004 1051, visit our website’s “Terms and Conditions” section, or reach out to our Privacy Department:

Contact for Privacy Matters:

  • Gabriel Arturo Reyes Barredo
  • Email: hola@handy.la,
  • Phone: +52 33 5004 1051
  • Address: Paseo de los Virreyes #45, 4th Floor, Office 109, The Landmark
  • Guadalajara, Col. Puerta de Hierro, Zapopan, Jalisco, C.P. 45116

Revoking Consent

You may revoke your consent to data processing. However, in some cases, we may be legally obligated to retain your data. Revocation may also affect the services we can provide.

To revoke consent, email us at: hola@handy.la. For more details, contact our Privacy Department as listed above.

Limiting Use and Disclosure of Personal Data

To limit the use and disclosure of your personal information, you may register with the Public Registry for Avoiding Advertising (REPEP) managed by Mexico’s Federal Consumer Protection Agency (PROFECO). More information is available on PROFECO’s website.

Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to improve your browsing experience and analyze usage behavior.

Collected data may include:

  • Web browser name and version
  • Operating system
  • IP address

This data helps us improve usability across platforms and browsers. We share this information with:

  • Google LLC (USA)
  • Amazon Web Services (USA)
  • Crisp IM SARL (France)
  • Pipedrive

To opt out, send an email to hola@handy.la requesting that no tracking information be stored.

Sensitive Personal Data

Handy does not collect sensitive personal data through its forms.

Sensitive data includes information that may affect your most private sphere or, if misused, may result in discrimination or significant risk. This includes data such as racial or ethnic origin, health status, genetic data, religious beliefs, political opinions, union affiliation, or sexual orientation.

Location Tracking

Handy’s mobile app uses GPS to track user locations for route management and auditing purposes.

Upon login, a prompt will explain the purpose of location tracking:

Screenshot app location permissions.
  • To monitor logistics routes for sales and deliveries via our web portal
  • To assign nearby vendors for efficient customer service
Screenshot app web routes.

You may disable location tracking through your company’s configuration settings at: https://app.handy.la/company/edit

Screenshot app web configurations.

Changes to This Privacy Notice

This privacy notice may be modified due to:

  • Legal changes
  • New products or services
  • Internal privacy policy updates
  • Changes in business model
  • Other justifiable reasons

We are committed to informing you of any changes through our website under the “Terms and Conditions” section.

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